Get in touch with MindaRide.
MindaRide is an independent, community-built trip planner, not a bus company and not a ticketing service. That shapes what we can and cannot help with, so this page explains which channel fits which question and what to include so we can act on it.
Reporting a route or fare issue?
Route corrections, new route requests, and fare or schedule contributions are handled through the Requests page, where they can be tracked and reviewed.
Go to RequestsWhat to include when you report a fare or schedule
Fares and departures change without an announcement, and a report we cannot place is a report we cannot verify. The more of the following you can give, the faster a correction reaches the planner.
Where you boarded and where you got off
A fare is only meaningful between two points. Davao to Butuan and Davao to Nasipit run on the same bus but cost different amounts, so naming both ends tells us which segment to correct.
The operator and the bus class
Bachelor Express, Rural Transit, Davao Metro Shuttle and the rest set their own fares on shared corridors, and an air-conditioned unit is priced apart from an Ordinary one. A Non-Stop or Luxury service is different again.
Whether it was a regular or discounted ticket
Student, Senior and PWD fares are not always exactly twenty percent off the regular one. Several operators post their own rounded figure, so telling us which ticket you bought keeps the two apart.
When you travelled, and a photo if you have one
A date anchors the report against the last fare posting. A photo of the ticket or of the terminal fare board is the strongest evidence there is, and it is how most of the fares on this site were confirmed.
For bus operators and terminals
If you run a service listed here and something is wrong, email us and it will be corrected. That includes fares, departure times, terminal locations, route stops, bus classes, and how your company name or branding appears. Operator-supplied information is treated as authoritative over community reports and research.
The same applies if a route of yours is missing entirely, or if a service listed here is one you no longer run and should be removed.
Privacy and data requests
To ask what data is held about your account, to have it exported, or to have it deleted, email us from the address the account uses so the request can be matched to it. Cookie and advertising preferences can be changed at any time from the Cookie preferences link in the footer, without contacting us.
Read the Privacy PolicyWhat MindaRide cannot do
MindaRide is a planning tool built by the commuter community, not an agent of any bus company. We cannot sell or reserve tickets, hold a seat, confirm that a specific bus will run on a specific day, or help with lost items, refunds, or complaints about a trip. For any of those, contact the operator or the terminal directly.
Everything published here is compiled from operator fare postings, terminal research, and reports from riders, and it can fall behind reality. Before a trip that depends on an exact departure, it is still worth confirming with the terminal.